{"id":8381,"date":"2023-11-27T14:13:34","date_gmt":"2023-11-27T14:13:34","guid":{"rendered":"http:\/\/monocrom.com\/?page_id=8381"},"modified":"2023-11-27T14:21:42","modified_gmt":"2023-11-27T14:21:42","slug":"soporte","status":"publish","type":"page","link":"https:\/\/monocrom.com\/es\/support\/","title":{"rendered":"Ayuda"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"contact-form wpb_column vc_column_container vc_col-sm-9\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 class=\"contact-page-title\">Support<\/h2>\n<p>Please fill out the form bellow to request for a quote about our products and services. We will answer you shortly.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-7406\"><form id=\"wpforms-form-7406\" class=\"wpforms-validate wpforms-form\" data-formid=\"7406\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/es\/wp-json\/wp\/v2\/pages\/8381?wpforms_form_id=7406\" data-token=\"0d00a0a1515e0406caa2d602c58d5a36\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-7406-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\" for=\"wpforms-7406-field_0\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-7406-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" placeholder=\"First Name\" required><label for=\"wpforms-7406-field_0\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Nombre<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-7406-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" placeholder=\"Last Name\" required><label for=\"wpforms-7406-field_0-last\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Apellidos<\/label><\/div><\/div><\/div><div id=\"wpforms-7406-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-7406-field_1\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-7406-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"Enter your email address\" required><\/div><div id=\"wpforms-7406-field_5-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-7406-field_5\">Mobile<\/label><input type=\"tel\" id=\"wpforms-7406-field_5\" class=\"wpforms-field-medium wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][5]\" ><\/div><div id=\"wpforms-7406-field_6-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-7406-field_6\">Company name<\/label><input type=\"text\" id=\"wpforms-7406-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\" ><\/div><div id=\"wpforms-7406-field_8-container\" class=\"wpforms-field wpforms-field-url\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-7406-field_8\">In what product are you interested? Paste URL <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"url\" id=\"wpforms-7406-field_8\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][8]\" required><div class=\"wpforms-field-description\">i.e.\r\nhttps:\/\/monocrom\/product\/single-bar-diode-lasers\/<\/div><\/div><div id=\"wpforms-7406-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-7406-field_2\">Comment or Message <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-7406-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" required><\/textarea><\/div><div id=\"wpforms-7406-field_7-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-7406-field_7\">File Upload<\/label><div\n\t\tclass=\"wpforms-uploader\"\n\t\tdata-field-id=\"7\"\n\t\tdata-form-id=\"7406\"\n\t\tdata-input-name=\"wpforms_7406_7\"\n\t\tdata-extensions=\"jpg,jpeg,jpe,gif,png,bmp,tiff,tif,webp,avif,ico,heic,heif,heics,heifs,asf,asx,wmv,wmx,wm,avi,divx,mov,qt,mpeg,mpg,mpe,mp4,m4v,ogv,webm,mkv,3gp,3gpp,3g2,3gp2,txt,asc,c,cc,h,srt,csv,tsv,ics,rtx,css,vtt,mp3,m4a,m4b,aac,ra,ram,wav,x-wav,ogg,oga,flac,mid,midi,wma,wax,mka,rtf,pdf,class,tar,zip,gz,gzip,rar,7z,psd,xcf,doc,pot,pps,ppt,wri,xla,xls,xlt,xlw,mpp,docx,docm,dotx,dotm,xlsx,xlsm,xlsb,xltx,xltm,xlam,pptx,pptm,ppsx,ppsm,potx,potm,ppam,sldx,sldm,onetoc,onetoc2,onepkg,oxps,xps,odt,odp,ods,odg,odc,odb,odf,wp,wpd,key,numbers,pages,ttf,otf,eot,woff,woff2,svg,redux\"\n\t\tdata-max-size=\"67108864\"\n\t\tdata-max-file-number=\"1\"\n\t\tdata-post-max-size=\"67108864\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg viewBox=\"0 0 1024 1024\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"#b1b1b1\" aria-hidden=\"true\">\n\t\t\t<path d=\"M885.2 446.3l-.2-.8-112.2-285.1c-5-16.1-19.9-27.2-36.8-27.2H281.2c-17 0-32.1 11.3-36.9 27.6L139.4 443l-.3.7-.2.8c-1.3 4.9-1.7 9.9-1 14.8-.1 1.6-.2 3.2-.2 4.8V830a60.9 60.9 0 0 0 60.8 60.8h627.2c33.5 0 60.8-27.3 60.9-60.8V464.1c0-1.3 0-2.6-.1-3.7.4-4.9 0-9.6-1.3-14.1zm-295.8-43l-.3 15.7c-.8 44.9-31.8 75.1-77.1 75.1-22.1 0-41.1-7.1-54.8-20.6S436 441.2 435.6 419l-.3-15.7H229.5L309 210h399.2l81.7 193.3H589.4zm-375 76.8h157.3c24.3 57.1 76 90.8 140.4 90.8 33.7 0 65-9.4 90.3-27.2 22.2-15.6 39.5-37.4 50.7-63.6h156.5V814H214.4V480.1z\"><\/path>\n\t\t<\/svg>\n\t\t<span class=\"modern-title\">Haz clic o arrastra un archivo a esta \u00e1rea para subirlo.<\/span>\n\n\t\t\t<\/div>\n<\/div>\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-7406-field_7\"\n\t\tname=\"wpforms_7406_7\" \t\tvalue=\"\">\n<\/div><div id=\"wpforms-7406-field_9-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-7406-field_9\">* Required fields  In accordance with data protection regulations, we provide , you with the following processing information: Data controller: MONOCROM SL Purposes of the processing: maintaining a commercial relationship and sending communications of products or services Related rights: access, rectification, portability, erasure, limitation and objection More processing information in the Privacy Policy. <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-7406-field_9\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-7406-field_9_1\" name=\"wpforms[fields][9][]\" value=\"I accept the processing of my data for the purpose of sending products or services communications.\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-7406-field_9_1\">I accept the processing of my data for the purpose of sending products or services communications.<\/label><\/li><\/ul><\/div><\/div><div class=\"wpforms-field wpforms-field-hp\"><label for=\"wpforms-7406-field-hp\" class=\"wpforms-field-label\">Name<\/label><input type=\"text\" name=\"wpforms[hp]\" id=\"wpforms-7406-field-hp\" class=\"wpforms-field-medium\"><\/div><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha\"><div class=\"g-recaptcha\" data-sitekey=\"6Ld-bDYpAAAAAC9ulro0x4rGPB0FvEd8qTYk4ETA\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" required><\/div><div class=\"wpforms-submit-container\"><input type=\"hidden\" name=\"wpforms[id]\" value=\"7406\"><input type=\"hidden\" name=\"wpforms[author]\" value=\"16\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-7406\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Send Message\" aria-live=\"assertive\" value=\"wpforms-submit\">Send Message<\/button><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div><\/div><\/div><div class=\"store-info wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_gmaps_widget wpb_content_element\"><div class=\"wpb_wrapper\"><div class=\"wpb_map_wraper\"><iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d384069.8382793605!2d1.4084097645733389!3d41.23167160563883!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x12a38721582cda15%3A0x67f1af01ebf6820a!2sMonocrom%20-%20Laser%20manufacturing%20equipment!5e0!3m2!1sen!2ses!4v1701094682242!5m2!1sen!2ses\" width=\"600\" height=\"450\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe><\/div><\/div><\/div>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 class=\"contact-page-title\">Headquarters<\/h2>\n<p><a href=\"https:\/\/maps.app.goo.gl\/VdjP9NBt84e7G1KS9\" target=\"_blank\" rel=\"noopener\">C\/ Vilanoveta n\u00ba6<\/a><\/p>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p><a href=\"https:\/\/maps.app.goo.gl\/VdjP9NBt84e7G1KS9\" target=\"_blank\" rel=\"noopener\">08800 Vilanova i la Geltr\u00fa<\/a><br \/>\n<a href=\"https:\/\/maps.app.goo.gl\/VdjP9NBt84e7G1KS9\" target=\"_blank\" rel=\"noopener\">Barcelona, Spain<\/a><\/p>\n<p><a href=\"tel:+34 938 149 450\">T.+34 938 149 450<\/a><\/p>\n<p><a href=\"mailto:info@monocrom.com\">info@monocrom.com<\/a><\/p>\n<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2 class=\"contact-page-title\">Contact us<\/h2>\n<h3>Technical support<\/h3>\n<div>Contact our team of specialists at\u00a0<a href=\"mailto:support@monocrom.com\">sales@monocrom.com<\/a>\u00a0for any technical inquiries or post-sale service.<\/div>\n<div><\/div>\n<h3>Administration &amp; Logistics<\/h3>\n<div>For any inquiries regarding shipments and invoicing please contact us at\u00a0<a href=\"mailto:info@monocrom.com\">info@monocrom.com<\/a><\/div>\n<div>For urgent requests please call\u00a0<a href=\"tel:+34938149450\">(+34) 938 149 450<\/a><\/div>\n<div><\/div>\n<div>\n<h3>Contact Sales Team<\/h3>\n<div>Fill out the form on the right side and we\u2019ll be in touch.<\/div>\n<div>Or call us at:\u00a0<a href=\"tel:+34636899463\">(+34) 636 899 463<\/a><\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div>\n<h3>Marketing &amp; Communications<\/h3>\n<p>For any inquiries regarding press and communications please contact us at <a href=\"mailto:marketing@monocrom.com\">marketing@monocrom.com<\/a><\/p>\n<\/div>\n<h3>Careers<\/h3>\n<p class=\"inner-right-md\">If you&#8217;re interested in employment opportunities at Monocrom, please email us: <a href=\"mailto:info@monocrom.com\">info@monocrom.com<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Support Please fill out the form bellow to request for a quote about our products and services. We will answer you shortly. 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